Video Library

Generative AI

Combine AI and human interactions to enhance customer relationships over digital channels and beyond.

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In-App Secure Messaging

Securely exchange ideas, information, and documents to build stronger client relationships.

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Co-Browsing

The ultimate in remote visual collaboration to better support, advise – and generate additional revenue.

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Co-Apping

Supercharge your mobile support with Co-Apping to increase customer satisfaction.

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Hybrid branches: Valiant

Our interactive, on-site solution is cost-effective, profitable, and provides customers with a broader service offering at any location.

Customer Service Financial Advice Branch Managers
  • Enhance customer support on multiple channels
  • Elevate customer experience with conversational AI, document collaboration, co-browsing, video & voice calls
  • Offer compliant and convenient advisory service with Secure Messenger

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Document exchange

Whether WhatsApp, SMS, or emails, the most convenient channels are often the most insecure. Share documents with peace of mind thanks to Unblu’s Document Exchange capabilities.

Breakout conversations

Give your clients access to the best advice on offer by inviting an expert to join you. Unblu’s breakout chats make it easy to serve your clients with a little help from specialized colleagues.

One-to-one relationship

Wealth management clients want frequent interactions with their advisor. Discover how you can make it easier for them to get in touch in a secure and convenient way.

Outbound messaging

The longer you leave it – the less confidence your clients have in you. Take the initiative to reach out to your wealth management clients to offer timely and insightful advice.

Deputy management

You can’t always be available to serve your clients. When you’re away, rest easy knowing that your colleagues are on hand as back-up deputies to maintain client communications.

WhatsApp connector

Do your clients or customers prefer WhatsApp? The Unblu Standard WhatsApp Connector provides agents and advisors with a simple way to communicate on the popular messaging app.

SMS connector

Banking customers like texts – provided they know they can trust them. Discover how you can offer customers reliable communication without sacrificing convenience.

Secure Messenger

Co-Apping

Customers like using their banking apps – until they need support and can’t find help. Co-Apping empowers your customer service time to provide in-app collaboration capabilities.

Co-browsing

In a bank branch, it’s easy to collaborate on a document or carry out research with a customer. The same should be true in a remote context.

Document Collaboration

Document Collaboration offers a seamless collaborative experience that avoids friction and frustration to guide the customer towards a decision that’s right for them.

Document Collaboration Co-Browsing Co-Apping
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