com.unblu.sdk.visitor

Enum ConversationType

java.lang.Object

java.lang.Enum<ConversationType>

com.unblu.sdk.visitor.ConversationType

All Implemented Interfaces:

java.io.Serializable, java.lang.Comparable<ConversationType>

public enum ConversationType
extends java.lang.Enum<ConversationType>

The type of a conversation. When a conversation is start with one of this type, the corresponding configuration template is used in unblu.

Enum Constant Summary

Enum Constants

Enum Constant and Description
AUDIO_REQUEST (Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.
CHAT_REQUEST (Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.
MOBILE_COBROWSING_REQUEST (Visitor initiated, visitor centered) A visitor creates an incoming embedded co-browsing conversation.
OFFLINE_CHAT_REQUEST (Visitor initiated, visitor centered) A visitor creates an incoming chat conversation while all agents are offline.
UNIVERSAL_COBROWSING (Visitor initiated, visitor centered) A visitor creates an universal co-browsing conversation.
VIDEO_REQUEST (Visitor initiated, visitor centered) A visitor creates an incoming video conversation.
VISITOR_COBROWSING (Api initiated, visitor centered) A visitor creates a conversation via API which is not added to the queue and where he can invite other visitor to do embedded

Method Summary

Modifier and Type	Method and Description
java.lang.String	getValue()
static ConversationType	getValueFromString(java.lang.String value)
static ConversationType	valueOf(java.lang.String name) Returns the enum constant of this type with the specified name.
static ConversationType[]	values() Returns an array containing the constants of this enum type, in the order they are declared.

Methods inherited from class java.lang.Enum

clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Enum Constant Detail

AUDIO_REQUEST

public static final ConversationType AUDIO_REQUEST

(Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

CHAT_REQUEST

public static final ConversationType CHAT_REQUEST

(Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

MOBILE_COBROWSING_REQUEST

public static final ConversationType MOBILE_COBROWSING_REQUEST

(Visitor initiated, visitor centered) A visitor creates an incoming embedded co-browsing conversation.

OFFLINE_CHAT_REQUEST

public static final ConversationType OFFLINE_CHAT_REQUEST

(Visitor initiated, visitor centered) A visitor creates an incoming chat conversation while all agents are offline.

UNIVERSAL_COBROWSING

public static final ConversationType UNIVERSAL_COBROWSING

(Visitor initiated, visitor centered) A visitor creates an universal co-browsing conversation.

VIDEO_REQUEST

public static final ConversationType VIDEO_REQUEST

(Visitor initiated, visitor centered) A visitor creates an incoming video conversation.

VISITOR_COBROWSING

public static final ConversationType VISITOR_COBROWSING

(Api initiated, visitor centered) A visitor creates a conversation via API which is not added to the queue and where he can invite other visitor to do embedded

Method Detail

values

public static ConversationType[] values()

Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:

for (ConversationType c : ConversationType.values())
    System.out.println(c);

Returns:

an array containing the constants of this enum type, in the order they are declared

valueOf

public static ConversationType valueOf(java.lang.String name)

Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

Parameters:

name - the name of the enum constant to be returned.

Returns:

the enum constant with the specified name

Throws:

java.lang.IllegalArgumentException - if this enum type has no constant with the specified name

java.lang.NullPointerException - if the argument is null

getValueFromString

public static ConversationType getValueFromString(java.lang.String value)

getValue

public java.lang.String getValue()