com.unblu.visitorsdk

Enum ConversationType

java.lang.Object

java.lang.Enum<ConversationType>

com.unblu.visitorsdk.ConversationType

All Implemented Interfaces:

java.io.Serializable, java.lang.Comparable<ConversationType>

public enum ConversationType
extends java.lang.Enum<ConversationType>

The type of a conversation. When a conversation is start with one of this type, the corresponding configuration template is used in unblu.

Enum Constant Summary

Enum Constants

Enum Constant and Description
AUDIO_REQUEST Audio call request.
CHAT_REQUEST Normal chat request
MOBILE_COBROWSING_REQUEST Mobile cobrowsing request.
OFFLINE_CHAT_REQUEST Chat request while no agent is available
VIDEO_REQUEST Video call request.

Method Summary

Modifier and Type	Method and Description
static ConversationType	valueOf(java.lang.String name) Returns the enum constant of this type with the specified name.
static ConversationType[]	values() Returns an array containing the constants of this enum type, in the order they are declared.

Methods inherited from class java.lang.Enum

clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Enum Constant Detail

CHAT_REQUEST

public static final ConversationType CHAT_REQUEST

Normal chat request

OFFLINE_CHAT_REQUEST

public static final ConversationType OFFLINE_CHAT_REQUEST

Chat request while no agent is available

VIDEO_REQUEST

public static final ConversationType VIDEO_REQUEST

Video call request. Automatically starts a video call as soon as an agent accepts the conversation from the queue.

AUDIO_REQUEST

public static final ConversationType AUDIO_REQUEST

Audio call request. Automatically starts a video call as soon as an agent accepts the conversation from the queue.

MOBILE_COBROWSING_REQUEST

public static final ConversationType MOBILE_COBROWSING_REQUEST

Mobile cobrowsing request. Automatically starts mobile co-browsing when the conversation is accepted from an agent.

Method Detail

values

public static ConversationType[] values()

Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:

for (ConversationType c : ConversationType.values())
    System.out.println(c);

Returns:

an array containing the constants of this enum type, in the order they are declared

valueOf

public static ConversationType valueOf(java.lang.String name)

Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

Parameters:

name - the name of the enum constant to be returned.

Returns:

the enum constant with the specified name

Throws:

java.lang.IllegalArgumentException - if this enum type has no constant with the specified name

java.lang.NullPointerException - if the argument is null