We allow financial institutions to
Humanize the customer experience.
Unblu helps providers to combine high tech with high touch to deliver productive and personal interactions across multiple touchpoints, leveraging each exchange to build trust.
Have meaningful conversations with customers
Allow customers to interact with their bank in the way that best suits them at that moment, providing relevant and personal advice, and creating meaningful relationships.
Design seamless journeys
Banking should be available anytime, anywhere, and on any device. Unblu’s omnichannel solution streamlines banking operations for customers, making the experience more flexible and efficient.
Build trusting relationships
Financial topics can be stressful. Customers appreciate sensitivity. When they arrive on a page, a bot transfers them to a specialist who then initiates a video call, allowing for face-to-face discussion. Show that you care about their needs.
How we are different
Data protection, access to audit trails, masking, encrypted archiving, and geofencing all ensure that Unblu’s conversational tools are compliant with the necessary financial regulations.
The SecureFlow Manager (SFM) ensures even the most highly secured applications can be safely accessed. Unblu’s technology can also be integrated into existing security set-ups without compromising them.
Unblu Solutions require no downloads or installations for end users.
Different digital tools can be combined into a single seamless journey, with advisors and customers able to switch smoothly between solutions and channels as necessary.
On-premise installation is available. Other options are the Unblu Financial Cloud or a dedicated cloud operated by Unblu.
Unblu’s implementation methodology allows full operationality within a month. Our modular system means you can license some functions now and activate others later, without additional installation projects.
Unblu has been transforming financial customer service for over ten years, helping more than 150 banks and insurance companies with innovative conversational tools that build trusting and meaningful relationships.
Book a demo
For secure and efficient online advice and a seamlessly integrated customer experience, choose Unblu.