Video & Voice
Make the most of a conversation with video
Video Chat software provides a personalized service that your clients will appreciate. Our video chat module allows banks and insurance companies to connect with customers in real time to accelerate the sale process in a secure way.
Focus on your customer
Customers appreciate the attentive one-on-one help that video chat offers. Accelerate the sales process by providing personalized service.
Be Personal and Convenient
High-touch is crucial when it comes to financial decisions. Video is the missing link between the convenience of self service and the personal service offered at the branch, saving the customer the trip.
Build relationships
Connect with customers and build rapport on a personal, intuitive channel. Unblu’s Video Chat module makes conversational banking happen.
Human interaction is critical to success.
Runs on any browser or device
Your customer doesn’t need to install or download any software. It starts with a single click.
Easily integrates with our Mobile SDK
Unblu’s SDK makes it possible for you to quickly add Video Chat capability your app — for both iOS and Android.
Instant click to call
For when you're having a bad hair day, start a voice call instead.
Secure and compliant communication
Geo-location restricts server-side processing to geographic regions, a real need in the financial industry. Our encrypted video chat solution also includes full session history, call recording and encrypted archiving of the video recordings.
Learn more on security and complianceTake your video conversation to the next level with Unblu features
Agent's view
Embedded Co-Browsing
Turn self service browsing efforts into a collaborative experience. During a conversation, advisors can use existing websites and documents together with their clients.
Agent's view
Universal Co-Browsing
An extra layer of flexibility, Universal Co-Browsing enables participants to navigate to anywhere on the web together.
Agent's view
Document Co-Browsing
Share documents to guide customers through complex products or proposals, filling out forms or signing contracts together. Everything within the context of your conversation.
Agent’s view
Scheduled Conversations
Become the go to point for clients to discuss or validate financial investments. By adopting a proactive outreach policy through scheduled conversations.
Co-browsing recording enabled
Our conversation recording feature allows you to record all types of co-browsings independently of the support used (desktop, tablet or mobile phone).
Learn more on conversation recording
Webinar
The Opportunity for Video Communication in Financial Services
Watch nowSee Unblu in action
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Fact Sheet
Download a PDF version of our Product Guide