AI VIRTUAL AGENT
Mehr als nur Self-Service
Give customers 24/7 access to intelligent, automated conversations that feel human.
Quick deployment with Generative AI
Launch the Virtual Agent in record time with AI-powered automation that adapts to your business needs.
Train the AI using your FAQs, knowledge base, and websites. Get a virtual assistant that truly knows you.
Set the bot’s tone and personality to align with your brand identity for a customer experience that feels authentic.
Get a bank chatbot that’s tailored to you. Use Unblu’s MS Azure OpenAI-powered bot or integrate your own LLM.
Smarter, controlled conversations
Go beyond simple responses – guide customers with tailored interactions.
Resolve complex inquiries with structured, interactive guidance. Provide an experience that banking customers love.
Got enticing product recommendations? Capture and engage prospects by identifying intent and routing them appropriately.
Use different formats, such as cards and interactive options, to give bank customers AI responses in the most effective way.
We are going to combine two different things. AI with HI that I’m going to call ‘human intelligence’. And the goal for us is to deliver a new banking experience.
Maurice Lisi
Head of Digital Banking
Our Chatbot and Live Chat have proven quite successful over the past years. Asynchronous messaging will give our organisation a stronger edge to increase client satisfaction.
Raphael Tanner
Conversational AI Lead
Automation through integration
Seamlessly connect AI with your banking ecosystem to enhance self service.
Automate workflows by pulling customer data and processing requests instantly. Smooth banking services for customer satisfaction.
Put the security of consumers first. Leverage your existing banking authentication system to ensure secure, verified interactions.
AI Virtual Agent across all interactions
Deliver intelligent, always-available support across multiple channels.
Ensure customers receive instant responses that feel like human interactions.
Deploy the AI Virtual Agent on Unblu Chat, WhatsApp, and SMS for a unified experience. It’s an AI-powered chatbot that works with you.
When needed, smoothly transfer conversations to an advisor, who will have full context of the interaction for enhanced customer engagement.
