Webinar

Increase the experience of your customers in every online channel

In this webinar we will discuss everything you need to know about taking advantage of the online space, that exists between complete automation and the original face-to-face branch experience.

 

Agenda

  • Overview of Unblu: company and main functionalities:
    • Messaging and Chat Solutions
    • Video & Voice
    • Co-browsing of banking portals, websites and mobile applications
    • Other solutions integrations (e.g. WhatsApp, chatbots)
  • Demo of the solution in a banking environment. Use cases:
    • Support: reduce your call center costs while increasing customer satisfaction.
    • Sales: increase the conversion rate in online channels, improving the ROI of your marketing campaigns.
    • Customer service: keep in touch with your customers and make sure they get the service they expect.
  • Why does Unblu only work in the financial sector?
  • Integration alternatives: Cloud and On-premises
  • Q&A

 

Presented by

Jens Rabe

Jens Rabe

COO at Unblu

Paul Burkitt

Paul Burkitt

Head of US at Unblu