How co-browsing can differentiate your customer serviceRecorded Thursday 8 February 2018 15:00 CET
Discover in this 1-hour webinar how co-browsing helps banks to build bridges between online self-service interaction and traditional communication methods in the financial industry.
Co-browsing implementation has a direct positive effect on customer satisfaction, sales conversion, and customer loyalty.
In this webinar we go over the following topics:
- Where co-browsing can be implemented and produce direct benefits: Digital onboarding, Digital assistance, Digital advise, etc.
- What to take into account to guarantee that security not becomes a problem when implementing co-browsing.
- Different types of co-browsing that exists.
- Example of a real implementation
Provide your details below to view this recording.
CMO at unblu