How co-browsing can differentiate your customer service

Recorded Thursday 8 February 2018 15:00 CET

Discover in this 1-hour webinar how co-browsing helps banks to build bridges between online self-service interaction and traditional communication methods in the financial industry.

Co-browsing implementation has a direct positive effect on customer satisfaction, sales conversion, and customer loyalty.

In this webinar we go over the following topics: 

  • Where co-browsing can be implemented and produce direct benefits: Digital onboarding, Digital assistance, Digital advise, etc.
  • What to take into account to guarantee that security not becomes a problem when implementing co-browsing.
  • Different types of co-browsing that exists.
  • Example of a real implementation
  • Demo

Provide your details below to view this recording.

Presented by

Jens Rabe

Jens Rabe

CMO at unblu

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