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Chatbots & AI

How to combine the best of AI and human? Unblu's Chatbot API facilitates the hybrid experience between chatbot interactions and the reassuring familiarity of human-to-human exchange.

In this webinar we explain how the design and implementation of hybrid "customer journeys" is the path that many financial institutions have taken to provide innovative and relevant experiences for their customers.

We show you how to implement Artificial Intelligence to help your customers do their daily financial tasks. All this without forgetting that sometimes technology cannot replace human relations, but instead, must make them more efficient.



  • Introduction to Artificial Intelligence
  • Definition of Artificial Intelligence
  • Opportunities and how artificial intelligence accelerate your business
  • Bots and how conversational bots could improve the customer collaboration
  • Bot frameworks and Bot best practices
  • Unblu Bot framework
  • Architecture
  • Workflow
  • Demo
  • Development of a Bot Connector
  • Kore.ai and RASA demo
  • Q&A



Presented by

Jürgen Toth

Jürgen Toth

Senior Software Engineer at Unblu Inc.

Laura Moldenhauer

Laura Moldenhauer

Marketing Manager DACH & EE at Unblu Inc.