PurpleView and unblu form partnership
unblu’s shared web solution will now be bundled with PurpleView’s video advisory solution empathy. Any online customer interaction will now be improved by the combination of co-browsing, voice, video interaction.
German PurpleView has been developing and distributing innovative communication solutions since 2004. The company’s e-consultation suite empathy is used by well-known web portals to successfully present sophisticated/high-priced products and services. PurpleView also focuses on online-monitoring solutions, which enable contact centers to easily control and adjust their efficiency.