GFT and unblu join forces: interactive solutions for the digitalisation of bank consultancy

GFT, global technology partner for the digital transformation of the finance sector, and unblu, a leading provider of interactive solutions for the industry, plan to work more closely together in future. The companies recently signed a partnership agreement with the aim of and thus supporting their digitalisation strategies.

By integrating unblu's collaboration software into their existing IT landscapes, banks can continue their personal customer relationships via online channels. This enables advisors and clients to visit websites together, to communicate via video chats and to share documents.

In view of the huge number of digital offerings from fintechs and online banks, traditional banks are under increasing pressure to remain competitive. By cooperating with unblu, we can offer our banking clients an attractive element for their digitalisation strategies, says Flavio Curti, Managing Director of GFT Schweiz AG.

With the aid of unblu's collaboration software, banks can contact clients flexibly and without barriers using a variety of channels and thus deliver an in-person consulting experience online.

GFT and unblu both boast many years of experience in the financial services industry and share an understanding of the complexity involved in digitalising banking processes. GFT has been a renowned financial industry specialist for 30 years and a long-time implementation partner for core banking systems. Amongst other things, it has its own Avaloq centre of expertise in Zurich. Unblu has established itself as a reliable partner and market leader for interactive solutions tailored to the finance sector. One element of the Collaboration Suite – the co-browsing element – has already been integrated into the digital banking platform Avaloq Front Solutions as an optional solution component.

"GFT's aim of actively shaping the bank of tomorrow fits perfectly with unblu's values. Banks need to communicate with their customers through digital channels. Specifically, this means shifting the place of interaction from the branch to the digital world. Something that will shape the bank of the future," says Luc Haldimann, CEO of unblu, with conviction.

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