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Fact Sheet

Unblu Product Guide

Your customers want you to be with them, wherever they are, moving alongside them from the real world to the virtual world and back. Not only that, they actually want you – your expertise and your presence – to be available to them wherever they are on this journey.  

How are you grappling with this new normal? Find out how the Unblu platform bridges the real world-virtual divide, empowering you to be where your customers are.  

Learn how the platform unpacks a domino effect of improvements for both your customer’s experience and for your bottom line. What will you find inside this guide?

  • Unblu overview
  • Unblu platform features description
  • Unblu Deployment
  • Integrations
  • Mobile SDKs
  • References 
  1. The Future of Chat-Based Engagement

    The Future of Chat-Based Engagement

    Text-based and chat engagement is a great way to support customers, but brands must learn exactly where and how this is most effective. Forrester’s latest report unmasks the latest trend in digital CX.

  2. Client support and service via Live Chat and WhatsApp
    Case Study

    Client support and service via Live Chat and WhatsApp

    Acting as the main client service interface for Swiss Post agents, Unblu enables diverse means of engagement through either embedded features or dedicated APIs. The implementation of WhatsApp marks the latest milestone in this ongoing project, which also includes phone support, live chat, and written requests.

  3. Private Banking in Belgium
    Case Study

    Private Banking in Belgium

    A leading private bank in Belgium implemented Unblu co-browsing to augment the way advisors sell products through their banking websites.

  4. Supporting local customers with their financial goals
    Case Study

    Supporting local customers with their financial goals

    Discover how SZKB and 80% of Swiss Cantonal Banks are using Unblu co-browsing solutions to enable call center agents to increase efficiency and quality of service.

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