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Fact Sheet

Spark for Customer Service

Unblu Spark is our versatile engagement platform that combines AI and human interactions to enhance customer relationships over digital channels and beyond.

It has been meticulously designed for the financial services industry – whether retail banking or credit unions – to enhance customer satisfaction, boost operational efficiency, and generate additional revenue.

But what does that mean for you?

This fact sheet will:

  • Present common roadblocks to achieving support excellence.
  • Explore what Unblu can do for you.
  • Discuss key features and popular integrations.
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Resource
Buyer’s guide for Digital Customer Interaction Solutions

A Digital Customer Interaction Solution empowers organizations to improve customer service experiences by offering swift, personalized advice across touch points. But every organization has unique needs, particularly when it comes to the financial services space – whether that’s a retail.
Case Study
Leveraging Unblu to increase product conversion

In 2020, Raiffeisenbank first began collaborating with Unblu. After adding Live Chat and Co-Browsing, their agents were able to offer a higher quality service overall.  But that’s just one part of the story. With a streamlined service, Raiffeisenbank agents were better able to.

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