More Resources library

Digital banking, done right

How to level up your digital customer experience in a branchless world

No relationship can thrive without trust – and yet that’s exactly what’s missing in today’s challenging digital banking landscape. What do your customers think about you?

Rebuild customer confidence in your bank

Seamless CX using emerging technologies

Nurture long-lasting customer relationships by ensuring a predictable, reliable service experience.

Meet needs with a partnership approach

Understand your customers’ short-, medium- and long-term goals to offer truly personalized support.

Top security for peace of mind

Data privacy is central to customer trust – and banks must take active steps to demonstrate their commitment.

Ensuring a smooth digital migration

Crédit Agricole next bank (Suisse) identified and anticipated potential areas of friction in their customer journey when planning to migrate to a new e-banking environment. By partnering with Unblu, they managed to maintain a smooth experience throughout their client onboarding.

Leveraging Unblu to increase product conversion

In 2020, Raiffeisenbank first began collaborating with Unblu. After adding Live Chat and Co-Browsing, their agents were able to offer a higher quality service overall.  But that’s just one part of the story. With a streamlined service, Raiffeisenbank agents were better able to.

Stay in touch