Unblu fundamentals for Technical Application Manager and System Administrator

Duration: 1 day
Price: 600 €

Target Audience

This training has been designed for System Admins responsible for integrating Unblu into an existing customer IT landscape.

Agenda

  • Demonstration of the Unblu system
  • Unblu 5 concepts (messenger, chat, conversation, presence, availability, PIN)
  • Functional Modules explained (Embedded CB, Universal CB, Document CB, Video Chat, LiveChat/LiveView Chat, Messenger)
  • Unblu architecture insights – understanding the Unblu base components and critical solution elements
    • Installation options
      • Cloud
      • On Premises
        • WAR + rendering service
        • Cluster
        • Secure Flow Manager
  • Configuration and Customisation overview
  • Integration overview
    • Unblu JSAPI
    • Web API
    • Webhooks
  • Integration into an existing landscape - some examples (let us know specific requirements or integration scenarios in the message field):
    • Ebanking Environments (i.e. Backbase, Finnova, AFP, Crealogix)
    • RP/WAF infrastructure & SFM (Apache / Airlock)
    • Authentication (SSO, Kerberos, LDAP, IDM)
    • CRM / Routing Systems
  • Security Considerations

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