We believe that conversational banking needs to go further than just bot-based interactions. The best conversations involve people on both sides, with assistance and guidance from technology. In this context, conversational banking brings together the processing power, storage ability and connectivity of technology together with the human ability to connect and converse with another person.
In this webinar, we discuss how to put the customer at the heart of your strategy. Why? Because most customers interact with their insurer less than once a year. With so few customer interactions, it’s critical that insurers deliver these experiences well. Each interaction needs to be treated like a critical moment of truth, especially in the claims process, where insurers often have to prove themselves.
In this webinar, we break down how to integrate Unblu into the most popular messaging platforms. Why? Because this demanding industry requires you to communicate with your customers through channels they already use. Connect with them via their favourite social messaging applications like WhatsApp, iMessage, WeChat or Facebook Messenger now.