Simple Pricing to boost your digital channels. 

Payment plan

starter

Great for small businesses
 
free
 
Start for free
  • 1 Domain
  • 1 User
  • Live chat
  • Co-browsing
  • File share
Full Features

Teams

Small teams focused on customer service
 
12
Per user per month
Start for free
  • Up to 4 Domains
  • Up to 5 Users
  • In-context session start
  • https pages
  • Document Co-Browsing
Full Features

Performance

Large teams serving demanding clients
 
48
Per user per month
Videochat ad on available
Start for free
  • Unlimited domains
  • Unlimited users
  • UI customizable
  • API for product embedding
  • Content Protection
Full Features

Enterprise

For regulated industries
Get a
Quote
Get a quote
  • Embedded Co-Browsing
  • Field masking & protection
  • Video chat
  • Custom network integration
  • Cloud & on premise
Full Features

starter

Great for small businesses
 
free
 
Start for free
  • 1 Domain
  • 1 User
  • Live chat
  • Co-browsing
  • File share
Full Features

Teams

Small teams focused on customer service
 
10
Per user per month
Start for free
  • Up to 4 Domains
  • Up to 5 Users
  • In-context session start
  • https pages
  • Document Co-Browsing
Full Features

Performance

Large teams serving demanding clients
 
40
Per user per month
Videochat ad on available
Start for free
  • Unlimited domains
  • Unlimited users
  • UI customizable
  • API for product embedding
  • Content Protection
Full Features

Enterprise

For regulated industries
Get a
Quote
Get a quote
  • Embedded Co-Browsing
  • Field masking & protection
  • Video chat
  • Custom network integration
  • Cloud & on premise
Full Features

Questions - we are here to help!

Is the FREE plan really free?

Yes - no strings attached. We allow one free user account for every real commercial customer. The only condition is that we require a valid business email address. 

Do I need a credit card to sign up for the free account?

No. All we need is your address to comply with export regulations. We do not need a credit card to set up your free account. 

How do I subscribe to a paid plan?

Simply sign up for a free account and upgrade to a plan of your choice once you're logged in. You can use all major credit cards for unblu teams and performance.  

What is my minimum commitment?

You can signup for unblu starting with just one user and a monthly subscription. Subscriptions can be cancelled at any time. 

Is the FREE plan fully functional?

Yes - you get the full product with our universal co-browsing module. There are some feature limitations as you would expect, such as no access to https pages, no in-context session migration and a limit to only one domain. Certain modules such as embedded co-browsing, Videochat or LiveView Chat are not included. 

What is the price for the enterprise solution? 

We offer a number of licensing options for our enterprise solution - please get in touch with us to help you find the best plan. 

Do any of the system users need to download software to use the system? 

No. unblu works completely without downloads - not even a java applet or other plugin software for your browser. This is true for both agent and website visitor. 

Compare Plans

  starter team performance enterprise
Pricing        
Agent minimum  1 1 1 10
Agent limit  1 5 unlimited unlimited
Concurrent seat licensing available?       yes
Features        
Universal Co-browsing  yes  yes  yes  yes
Embedded Co-browsing        yes
Live chat yes yes yes yes
LiveView chat       yes
Video chat     yes yes
Document Co-Browsing  yes  yes yes  yes
Document sharing yes yes  yes  yes
No download yes yes yes yes
Analytics  yes  yes  yes  yes
Queue management yes yes yes  yes
Supported technologies        
SSL encryption  yes  yes  yes  yes
No download  yes  yes  yes  yes
Internet Explorer 10+ 10+ 10+ 10+
Chrome 40+ 40+ 40+ 40+
Safari 7+ 7+ 7+ 7+
Firefox 30+ 30+ 30+ 30+
Dynamic Websites  yes  yes  yes  yes
Https sites    yes  yes  yes
Cross origin iFrame support  yes  yes yes   yes
SVG support  yes  yes  yes  yes
Cross domain navigation  yes  yes  yes  yes
In context session start    yes  yes  yes
Proxy server integration        yes
Single sign on        yes
System Management        
Self service admin console  yes yes   yes  yes
Instant provisioning  yes  yes  yes yes 
API & Integration        
REST, Javascript API      yes  yes
Deployment Options        
Cloud service  yes  yes  yes  yes
On premise        yes
Multi tenant support        yes
Compliance        
Privacy mode  yes  yes  yes  yes
Blacklisting of ULRs      yes  yes
Page level content protection      yes  yes
Field level content protection        yes
Audit trail      yes  yes
View & point mode         yes
Support        
Self service  yes  yes  yes  yes
Forum  yes  yes  yes  yes
Email support    yes  yes  yes
Phone support      yes  yes
Premium support        yes

Try it out for free

Get started

Providing the same level of personalized service and advice to our clients online as we do in our retail branches is essential to our business success

Bank Millennium

How can we help?

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