Kore.ai helps financial institutions to streamline their banking operations with virtual assistants:
- IVAs can act as a personal banker by helping customers transfer funds, add beneficiaries and perform other common tasks
- The same VA can then act as a wealth advisor by helping customers understand their spending habits and by providing one-on-one, personalized guidance and advice
- The same VA can even perform the role of a call center agent by helping answer customer inquiries and by helping banks sell everything from credit cards to insurance policies
To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot.
Future of banking in the age of conversational AI
Make everyday payments, transactions, balance updates, fraud remediation, bill-pay and policy changes into simple voice or text exchanges.
BankAssist is an intelligent virtual assistant by Kore helping banks to humanize customer interactions.