1120 results for Unblu

Unblu: Conversational Platform Financial Industry
Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
https://www.unblu.com/
8 results for Unblu

The most important customer experience trends in banking in 2024
April 4, 2024 Customer experience trends allow banks to better focus their digital transformation journeys. Here’s what’s important
https://www.unblu.com/en/blog/16-customer-experience-statistics-and-trends-in-banking/
774 results for Unblu

Unblu Cloud
The Unblu Cloud is Unblu’s cloud service. Customers can choose between two different options: Unblu Cloud based on aspectra Unblu Cloud based on GCP
https://www.unblu.com/en/docs/latest/index.html#glossary-unblu-cloud

About Kore.ai

Kore.ai helps financial institutions to streamline their banking operations with virtual assistants:

IVAs can act as a personal banker by helping customers transfer funds, add beneficiaries and perform other common tasks
The same VA can then act as a wealth advisor by helping customers understand their spending habits and by providing one-on-one, personalized guidance and advice
The same VA can even perform the role of a call center agent by helping answer customer inquiries and by helping banks sell everything from credit cards to insurance policies

Integration

To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot.

Find the documentation here.