Together with their customers and partners, they focus on the digital transformation and open banking, thus supporting around 100 customers from the financial services sector in Switzerland and in the Principality of Liechtenstein in being sustainably profitable and competitive.
Finnova Client Engagement Suite
The Client Engagement Suite addresses the interaction with clients. Its central task is the best possible support of banks in client communication on all channels available to them. The orchestration of processes and content in the interaction with clients is of utmost importance. This ensures consistency across all channels as well as a user experience optimised for digital excellence, and offers banks the possibility of flexibly equipping the available channels with functionalities and process steps.
The Client Engagement Suite is currently being expanded with a focus on investment. We take into account the increasing demands of end clients in mobile banking and e-banking, and support innovations in the area of ATMs and the connection of market places. In the area of external asset management and in the repositioning of our customer banks in the local branch business, we also offer attractive solutions which enable banks to differentiate themselves on the market using modern information and communication technologies. This use of technology also requires a new generation of workplace for advisors and service centres to support them in their daily sales activities. This workplace is role-based and offers an integral client and advisor perspective, as well as enabling a direct change to various advisory tools in the areas of financing, investments and pension provision.