1120 results for Unblu

Unblu: Conversational Platform Financial Industry
Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
https://www.unblu.com/
8 results for Unblu

The most important customer experience trends in banking in 2024
April 4, 2024 Customer experience trends allow banks to better focus their digital transformation journeys. Here’s what’s important
https://www.unblu.com/en/blog/16-customer-experience-statistics-and-trends-in-banking/
774 results for Unblu

Unblu Cloud
The Unblu Cloud is Unblu’s cloud service. Customers can choose between two different options: Unblu Cloud based on aspectra Unblu Cloud based on GCP
https://www.unblu.com/en/docs/latest/index.html#glossary-unblu-cloud

Previous

of 130

Next

Co-browsing

The Co-Browsing software trusted by leading banks worldwide

REQUEST A DEMO

Book a 30-minute demo to see how Unblu helps financial institutions enhance customer engagement and collaboration with secure, compliant tools.

20%

Reduction in AHT

64%

Increase in cross- selling success

15%

Of calls leverage Co-Browsing in key moments

Our standout features

CO-BROWSING

Guide and advise in real time with remote collaboration.

CO-APPING

The benefits of Co-Browsing in a native in-app environment.

DOCUMENTS

The ultimate team collaboration tool for virtual meetings – with e-signatures.

Our platform in action

Co-Browsing collaboration for every context.

Onboarding assistance

Help customers complete account setup, submit documents, or verify information effortlessly. Secure loyal customers from day one.

In-app support

Be where your customers are, providing all the benefits of Co-Browsing but in the app environment.

Portfolio reviews & advisory support

Walk customers through investment portfolios, complex forms, or financial planning documents interactively.

Our customers’ success

This was really amazing. I like to say that 20 out of 20 bankers recommend us.

Eva Fedorová

Product Owner at Tatra banka

94

NPS Score

We are going to combine two different things. AI with HI that I’m going to call ‘human intelligence’. And the goal for us is to deliver a new banking experience.

Maurice Lisi

Head of Digital Banking

Incorporating Live Chat and Co-Browsing has transformed our ability to deliver a more efficient and higher-quality service experience.

Nicola Andreetta

Head of supportoATTIVO

WHAT’S NEXT

Provide first-class digital interactions

We’d love to better understand what you need to enhance your client engagement and deliver exceptional digital experiences, helping you unlock innovation, increase efficiency, and accelerate growth with Unblu.