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Enumeration ConversationType

Index

Enumeration members

AUDIO_REQUEST

AUDIO_REQUEST: = "AUDIO_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

CHAT_REQUEST

CHAT_REQUEST: = "CHAT_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming chat conversation.

DOMCAP_BROWSER_REQUEST

DOMCAP_BROWSER_REQUEST: = "DOMCAP_BROWSER_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming embedded co-browsing conversation.

HEADLESS_BROWSER_REQUEST

HEADLESS_BROWSER_REQUEST: = "HEADLESS_BROWSER_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming universal co-browsing conversation.

MOBILE_COBROWSING_REQUEST

MOBILE_COBROWSING_REQUEST: = "MOBILE_COBROWSING_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming mobile co-browsing conversation.

OFFLINE_CHAT_REQUEST

OFFLINE_CHAT_REQUEST: = "OFFLINE_CHAT_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming chat conversation while all agents are offline.

SCREEN_SHARING_REQUEST

SCREEN_SHARING_REQUEST: = "SCREEN_SHARING_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming screen sharing conversation.

VIDEO_REQUEST

VIDEO_REQUEST: = "VIDEO_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming video conversation.

VISITOR_COBROWSING

VISITOR_COBROWSING: = "VISITOR_COBROWSING"

(Api initiated, visitor centered) A visitor creates a conversation via API which is not added to the queue and where he can invite other visitor to do embedded