Enumeration ConversationType

Enumeration Members

AUDIO_REQUEST: "AUDIO_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

CHAT_REQUEST: "CHAT_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming chat conversation.

DOMCAP_BROWSER_REQUEST: "DOMCAP_BROWSER_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming embedded co-browsing conversation.

HEADLESS_BROWSER_REQUEST: "HEADLESS_BROWSER_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming universal co-browsing conversation.

MOBILE_COBROWSING_REQUEST: "MOBILE_COBROWSING_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming mobile co-browsing conversation.

OFFLINE_CHAT_REQUEST: "OFFLINE_CHAT_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming chat conversation while all agents are offline.

SCREEN_SHARING_REQUEST: "SCREEN_SHARING_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming screen sharing conversation.

VIDEO_REQUEST: "VIDEO_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming video conversation.

VISITOR_COBROWSING: "VISITOR_COBROWSING"

(Api initiated, visitor centered) A visitor creates a conversation via API which is not added to the queue and where he can invite other visitor to do embedded

WHITEBOARD_REQUEST: "WHITEBOARD_REQUEST"

(Visitor initiated, visitor centered) A visitor creates an incoming whiteboard conversation.