Enumeration ConversationParticipationType

Enumeration Members

ASSIGNED_AGENT: "ASSIGNED_AGENT"

The main agent of the conversation. There can only be one per conversation at any given point in time.

CONTEXT_PERSON: "CONTEXT_PERSON"

The main visitor of the conversation. There can only be one per conversation at any given point in time.

SECONDARY_AGENT: "SECONDARY_AGENT"

A secondary agent. Multiple instances per conversation possible.

SECONDARY_VISITOR: "SECONDARY_VISITOR"

A secondary visitor. Multiple instances per conversation possible.