The layer is fully active and operational. Active collaboration layers appear as tabs in Unblu UIs such as the Agent Desk. Only one active collaboration layer can be displayed at any time.
The layer is waiting for approval from one or more users. This is common for layers that require user consent, such as mobile co-browsing or embedded co-browsing.
The state of a collaboration layer that hasn't been requested or interacted with. This is the case during onboarding at the beginning of a conversation, for example.
The layer is in the process of being activated. This is a transitional state between approval (if required) and becoming fully active.