Package com.unblu.sdk.core.model

Enum Class ConversationType

java.lang.Object
java.lang.Enum<ConversationType>
com.unblu.sdk.core.model.ConversationType
All Implemented Interfaces:
Serializable, Comparable<ConversationType>, Constable
public enum ConversationType extends Enum<ConversationType>
The type of a conversation. When a conversation is start with one of this type, the corresponding configuration template is used in unblu.

  • Enum Constant Details

    • AUDIO_REQUEST

      public static final ConversationType AUDIO_REQUEST
      (visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

    • CHAT_REQUEST

      public static final ConversationType CHAT_REQUEST
      (visitor initiated, visitor centered) A visitor creates an incoming audio conversation.

    • MOBILE_COBROWSING_REQUEST

      public static final ConversationType MOBILE_COBROWSING_REQUEST
      (visitor initiated, visitor centered) A visitor creates an incoming embedded co-browsing conversation.

    • OFFLINE_CHAT_REQUEST

      public static final ConversationType OFFLINE_CHAT_REQUEST
      (visitor initiated, visitor centered) A visitor creates an incoming chat conversation while all agents are offline.

    • UNIVERSAL_COBROWSING

      public static final ConversationType UNIVERSAL_COBROWSING
      (visitor initiated, visitor centered) A visitor creates an universal co-browsing conversation.

    • VIDEO_REQUEST

      public static final ConversationType VIDEO_REQUEST
      (visitor initiated, visitor centered) A visitor creates an incoming video conversation.

    • VISITOR_COBROWSING

      public static final ConversationType VISITOR_COBROWSING
      (Api initiated, visitor centered) A visitor creates a conversation via API which is not added to the queue and where he can invite other visitor to do embedded

  • Method Details

    • values

      public static ConversationType[] values()
      Returns an array containing the constants of this enum class, in the order they are declared.
      Returns:
      an array containing the constants of this enum class, in the order they are declared

    • valueOf

      public static ConversationType valueOf(String name)
      Returns the enum constant of this class with the specified name. The string must match exactly an identifier used to declare an enum constant in this class. (Extraneous whitespace characters are not permitted.)
      Parameters:
      name - the name of the enum constant to be returned.
      Returns:
      the enum constant with the specified name
      Throws:
      IllegalArgumentException - if this enum class has no constant with the specified name
      NullPointerException - if the argument is null