For all Unblu Cloud accounts, the email used to register your account will provide you with access to the account settings. Before you use the system for the first time you should configure your account in order to register your web properties with Unblu, receive your account-specific snippet and to set your system preferences.
If you are setup as an administrator you have administrative rights to your account. Once you log in, you have the option to navigate to the admin application under the myunblu navigation. Note that regular users don’t have access to the administrative interface but directly start the co-browsing application once logged in via the Unblu homepage. Consequently, you needn’t worry about regular users changing any of the configuration parameters.
Configuring your account
We built the administrative interface in a way that all your configuration options are explained on the relevant screens, which makes it straightforward to set your parameters once you are on the screens. To give you a high-level overview, here are the navigation elements available:
See licensing. If you have already reached the activation date and your subscription has been paid, the status of your subscription will be set to active.
You can add as many users as your subscription permits. You can also assign user rights and with that you can setup additional users that have administrative rights to your account.
Unblu allows you to determine a number of settings applied to all domains and /or Named Areas within your account. The account settings dynamically adjust to the licensed product. For instance, you can enable in-context migration for a teams account. However, this setting won’t appear in a starter account. It’s important that you define the languages that you would like to activate, as the domain settings will rely on those definitions to be in place.
Domain and named area settings
With your subscription you get the ability to manage either one or more domains within one account. In the Register the Domain section, you can initially define the domains, or individual subp-ages within domains, for which you would like to use Unblu. It’s important to register all domains where you would like to use Unblu.
Note that HTTP and HTTPS domain extensions need to be registered explicitly and that you should only register the root domain (for example https://www.yourcompany.com) and not specific subpages such as https://www.yourcompany.com/en/pricing. Adding specific pages is done using tags that define named areas. (Named areas allow you to define cross-domain activity.)
Within the Account Administration area you can also set the text of the start session dialog. Note that the text edit option will be available for the languages that you activated in the account settings. If you don’t enter your own custom text in the 'start session dialog' area, the system will use the default text. You need to avoid this as it will state that this is only a demo, so make sure you provide your own text settings.