Enable or Disable File Sharing

  1. From the main menu in the Agent Desk select Account > Settings then select the Advanced button.

  2. Ensure that the label and Show Inherited check boxes are selected.

  3. Enter the search term enable file manager into the Filter field.

    Note: You can also use the technical label com.unblu.cobrowsing.filesEnabled to search for the value. If you do you must also select the Technical labels check box.

    enable-file-manager-general-settings

  4. Select/deselect the check box to enable/disable file sharing.

  5. Save then log out and back in to apply the changes.

Enable or Disable Chat

  • deploycloud
  • deployonprem

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