Database Server Hardware Requirements
These (hardware) recommendations should be regarded as a starting point. We cannot know how your system may evolve and therefore cannot define exact specifications for your particular needs. Your hardware requirements will be a direct function of the types and volume of data stored.
Recent Quad-core Architecture
16 GB Ram
200 GB disk (SSD) - most disk space will be used to support IO
The above hardware specification should produce the following performance
50,000 sessions per week
(equals) 200 sessions per agent per week for 250 agents