Defining the Appropriate Architecture

Architecture without the SecureFlow Manager

defining-the-appropriate-architecture-1-05.12.2018.png

This diagram shows a minimal installation of unblu in a corporate IT infrastructure without a reverse proxy (and no SecureFlow Manager). While this setup would give you secure co-browsing there would be no dynamic injection of the snippet, making your system less efficient than it might otherwise be. And with no video/audio service defined, your agents would not be able to talk to visitors face-to-face.

Architecture with the SecureFlow Manager

architecture-with-secure-flow-manager-05122018.png

This diagram shows the architecture with a reverse proxy and the SecureFlow Manager. In this case you have reduced network overhead as the snippet only runs when a session is started, thus saving precious resources. This design also provides you with Resource History data and in-context sessions, as well as general advantages regarding security.

Architecture with the Rendering Service

architecture-rendering-service-05122018.png

This diagram outlines the architecture with the reverse proxy, the SecureFlow Manager, and the rendering service all deployed. The Rendering Service enables document sharing.

Architecture with Video

architecture-video-05122018.png

This is a pictorial representation of the architecture with the tokbox video and audio chat deployed. See Video and Audio Requirements for more on the video/audio chat feature.

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