Mellon Group of Companies and unblu set to revolutionize customer experience

Mellon expands its portfolio of software solutions with cutting edge live customer collaboration suite from unblu.

Mellon and unblu have partnered to bring the very latest in secure live engagement solutions and outstanding customer experience to banks and other organizations in the wider regions where the two companies cooperate.

"Mellon's portfolio addresses the need for operational & business efficiency of organizations with strong consumer business. They are an excellent match for unblu, their established presence will enable us to seamlessly extend our capabilities into new regions"
– Luc Haldimann, CEO of unblu Inc.

As a renowned specialist in contact centre and customer experience technologies Mellon, together with the leading live engagement solutions vendor for financial services unblu, have formed a strategic partnership to leverage their expertise and solutions in helping their customers drive adoption of new initiatives throughout their region.

With demand for compelling customer service growing daily, the ability to support and advise customers as personally as possible through digital channels and in real time is becoming a necessity. With the adoption of the unblu suite which offers liveview chat, co-browsing, collaboration, document sharing and video chat, lengthy and frustrating phone calls and time consuming trips to and from organizations will become a thing of the past.

Our partnership with unblu, a leader in customer collaboration software, underlines Mellon's commitment to continuously support our clients by offering innovative solutions to transform their business, drive their digital transformation and deliver outstanding customer experienceNikos Kounoupas, Business Unit Manager at Mellon Technologies.

The two companies invite you to join them for a Business Breakfast in Athens on the 3rd April at the Electra Metropolis Hotel, 9.30 – 12pm to learn more about the capabilities they can bring you together.

To register please contact Mellon at marketing@mellon.com.gr