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9 chatbot trends that are transforming digital banking

Chatbot technology can transform the financial services industry – provided it’s leveraged properly. Here’s what we can learn from the trends.
Chatbots,Live Chat,Industry Trends,Retail Banking

Live chat: what is it and why it’s important in banking

Live Chat software enhances customer service with high-tech, building better relationships with your customers in a secure communication environment.
Conversational Banking,Customer Experience,Unblu Platform,Live Chat

How to use Unblu for conversational customer support

Learn how to integrate conversational banking tools to elevate the quality of your customer service while reducing costs.
Co-Browsing,Conversational Banking,Secure Messenger,Live Chat,Chatbots

Chatbots vs live chat for customer service

While banks become more digital, customers still value to chat with a human agent. Opt for a hybrid experience by merging chatbot with a live chat solution.
Conversational Banking,Chatbots,Live Chat

How does live chat work in financial services

Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.
Conversational Banking,Customer Experience,Live Chat

Live Chat for Sales: Tips to Improve Sales in Financial Services

Live chat software uses high-tech to get more qualified leads and increase conversions rates in financial institutions. Make the most of live chat with these tips.
Conversational Banking,Unblu Platform,Live Chat

Live Chat for Banking Best Practices

Customer service relies on effective communication between agent and client. Live chat technology is a powerful way of enabling this exchange, allowing visitors to communicate with their bank whenever…
Conversational Banking,Customer Experience,Unblu Platform,Live Chat