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9 chatbot trends that are transforming digital banking

Chatbot technology can transform the financial services industry – provided it’s leveraged properly. Here’s what we can learn from the trends.
Chatbots,Live Chat,Industry Trends,Retail Banking
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Live chat: what is it and why it’s important in banking

Live Chat software enhances customer service with high-tech, building better relationships with your customers in a secure communication environment.
Conversational Banking,Customer Experience,Unblu Platform,Live Chat
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How to use Unblu for conversational customer support

Learn how to integrate conversational banking tools to elevate the quality of your customer service while reducing costs.
Co-Browsing,Conversational Banking,Secure Messenger,Live Chat,Chatbots
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Chatbots vs live chat for customer service

While banks become more digital, customers still value to chat with a human agent. Opt for a hybrid experience by merging chatbot with a live chat solution.
Conversational Banking,Chatbots,Live Chat
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How does live chat work in financial services

Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.
Conversational Banking,Customer Experience,Live Chat
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Live Chat for Sales: Tips to Improve Sales in Financial Services

Live chat software uses high-tech to get more qualified leads and increase conversions rates in financial institutions. Make the most of live chat with these tips.
Conversational Banking,Unblu Platform,Live Chat
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Live Chat for Banking Best Practices

Customer service relies on effective communication between agent and client. Live chat technology is a powerful way of enabling this exchange, allowing visitors to communicate with their bank whenever…
Conversational Banking,Customer Experience,Unblu Platform,Live Chat