Unlike screen-sharing, co-browsing only shares the web or mobile application so the customer's data is never compromised.
Co-browsing software, or collaborative browsing, allows bank agents to join customers in their browsing sessions in real-time.
Co-browsing is helping banks to improve their Customer Service, increase their Sales and promote their Customer Engagement.
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Seamless collaboration between Calenso and Unblu significantly increases the process of scheduling and execution of online meetings. But why do you need an automated scheduling tool like Calenso?
How using Unblu’s co-browsing tool could create more productive conversations with credit union members and enhance the digital experience.
Learn how to use co-browsing to build more meaningful and productive interactions with customers as you guide them through important financial decisions.
What criteria should financial institutions be using when choosing a video conference solution? This is a topic that we at Unblu are talking to customers and prospects about on a daily basis.
Security is the highest priority in finance and services and solutions like the ones we use privately or for internal collaboration —while convenient—cannot be relied on to protect personal data.
Video chat has boomed in popularity with global lockdown. But embracing digital isn’t just about greater speed and efficiency. Equally important is the flexibility it entails, allowing banks to offer…