6 key features of future-ready private banking digital platforms
Digital innovation has rewritten the rules of client engagement. Here’s what digital private banking platforms can do to stay ahead of the curve.
Why do you need an automated scheduling tool?
Seamless collaboration between Calenso and Unblu significantly increases the process of scheduling and execution of online meetings. But why do you need an automated scheduling tool like Calenso?
How to create high-touch digital experiences for Credit Union members using co-browsing
How using Unblu’s co-browsing tool could create more productive conversations with credit union members and enhance the digital experience.
How to use co-browsing to boost loan applications
Learn how to use co-browsing to build more meaningful and productive interactions with customers as you guide them through important financial decisions.
7 things to consider when choosing a video solution for financial advice
What criteria should financial institutions be using when choosing a video conference solution? This is a topic that we at Unblu are talking to customers and prospects about on a daily basis.
Why consumer video conferencing apps are not the solution for financial firms
Security is the highest priority in finance and services and solutions like the ones we use privately or for internal collaboration —while convenient—cannot be relied on to protect personal data.
Video meeting solutions during the COVID-19: Have they missed the true needs of customers?
Video chat has boomed in popularity with global lockdown. But embracing digital isn’t just about greater speed and efficiency. Equally important is the flexibility it entails, allowing banks to offer…
How to use Unblu for conversational customer support
Learn how to integrate conversational banking tools to elevate the quality of your customer service while reducing costs.
What is conversational banking? Benefits and how to use it.
Conversational banking involves a diverse range of digital tools that prioritize customer engagement and promote productive conversations between client/agent.
How to use Unblu co-browsing to ease retail banking customer service
Adopting digital solutions allows banks to reduce support time and costs and gives customers the opportunity to interact with their bank in a way that suits them.
Chatbot use cases: what bots can do in insurance services
Insurers need to embrace a hybrid digital experience that merges self-service technology with human-operated digital channels.
What is omnichannel banking? Benefits and challenges for financial services
As the digitization of daily life picks up, omnichannel banking offers the perfect half-way house between online banking and a traditional face-to-face service.