Implemented within the existing contact center solution, Unblu allows advisors to offer an in-person experience through digital channels.

Discover the legacy perceptions, developments, and challenges of AI chatbots – and what the recent advancements mean for financial institutions.

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

Secure Messenger is part of the Unblu suite and is a natural expansion of the pervasive chatting experience.

For all the convenience and efficiency of digital banking, customers tell us something is still missing. Customers definitely want the convenience of digital and omnichannel banking, but they also want the personal touch that comes with speaking to someone at their bank.  Quite simply, people want to talk about their struggles, their goals, and their

Facing MiFID II Challenges and Bridging Customer Disconnect Clients have made it clear: they want banks to guide them in their future decisions and provide personalized, meaningful advice. These growing customer expectations are happening against a backdrop of sweeping changes in regulations. These two factors will shape the future of the industry. Digital tools can

Your customers want you to be with them, wherever they are, moving alongside them from the real world to the virtual world and back. Not only that, they actually want you – your expertise and your presence – to be available to them wherever they are on this journey.   How are you grappling with this

Discover how banks can keep customer conversations open, interesting and relevant. If you’re looking for an engaging and efficient way of staying in touch with your clients, check out Unblu’s Secure Messenger. It’s is the ideal channel for keeping the conversation going, in a 100% secure environment. This infographic illustrates the convenience and efficiency of

Spend quality time with your customers.  Our conversational solution, implemented in more than 150 financial institutions and insurance companies worldwide, allows them to interact with their customers using their online assets and self-service applications. We help financial institutions to guide their customers to the successful completion of a business transaction. Discover how to converse and

Secure & Profitable Online Engagement for the Financial Sector “Co-browsing technology is rarely used outside industries like financial services and telecoms, but it merits wider implementation. Application leaders supporting customer service should consider it a hidden gem for enabling differentiation and bridging the gap between human- and AI-driven interaction” (Gartner). Using co-browsing, banks can fill