Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
The Conversational Platform for Financial Services ... Unblu is a privately held Swiss company, founded in 2008, that helps the world's leading banks and ...
Digital banking trends are showing a move toward hybrid customer service experiences as banks strive to rebuild the trust that has fallen in recent years.
One thing is for certain – bank branches are changing. As in-person footfall declines and digital or hybrid experiences become the norm, banks are faced with a do-or-die dilemma. That is to say, do you invest in branch transformation or allow your branch network to slowly fade away? Most customers and the banks themselves would