Swiss Post has been working with Unblu to deploy a new means of client engagement and support. Acting as the main Swiss Post employee interface, Unblu enables diverse means of client engagement through either embedded features or dedicated APIs.

Overlooking a “bad” step within a client journey can easily negate the efforts and investments made on more profitable ones.

Digital innovation has rewritten the rules of client engagement. Here’s what digital private banking platforms can do to stay ahead of the curve.