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Author: Hakan Kocabeyoglu

Drive agent efficiency with a real-time bot sidekick

Banks and financial services institutions always need to improve efficiency. The Unblu bot sidekick can help agents find information mid conversation.
Chatbots, Co-Browsing, Customer Experience

Conversational AI is transforming the banking service experience

Conversational AI should be intertwined with human support to provide a seamless customer experience.
Chatbots, Conversational Banking, Retail Banking
The service that AI financial advisors offer is broad

Do AI financial advisors have a place in the future of advisory?

AI financial advisors are all the rage – but what are their limitations and how should wealth management firms respond?
Chatbots, Digital Advisory, Wealth Management