Co-Browsing and Beyond: 15 Banking Collaboration Use Cases

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1120 results for Unblu

Unblu: Conversational Platform Financial Industry
Unblu allows real-time collaboration with your customers via co-browsing, live chat, secure text messaging and video chat to achieve better customer ...
https://www.unblu.com/
8 results for Unblu

The most important customer experience trends in banking in 2024
April 4, 2024 Customer experience trends allow banks to better focus their digital transformation journeys. Here’s what’s important
https://www.unblu.com/en/blog/16-customer-experience-statistics-and-trends-in-banking/
774 results for Unblu

Unblu Cloud
The Unblu Cloud is Unblu’s cloud service. Customers can choose between two different options: Unblu Cloud based on aspectra Unblu Cloud based on GCP
https://www.unblu.com/en/docs/latest/index.html#glossary-unblu-cloud

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AN EXECUTIVE WHITEPAPER

Co-Browsing and beyond: 15 use cases for improved banking collaboration

What steps can banking leaders take to improve customer satisfaction in a call center context?

Make the next move

Download the whitepaper to discover 15 remote banking collaboration use cases that help you to respect customers’ time and save costs. You will discover how remote collaboration tools like Co-Browsing can help you to:

Achieve a 4.7/5 CSAT score
Reduce AHT by 40%
Increase First Contact Resolution
Boost employee satisfaction

About Unblu

Unblu is the leading collaboration platform for the banking industry, empowering financial institutions to deliver seamless, human-centered digital experiences.

Trusted by top banks worldwide, we help them to build trust, increase conversions, and elevate customer satisfaction—turning every interaction into an opportunity for growth.