We help increase digital adoption, deliver an outstanding customer experience, and increase revenue by bringing personal customer interaction and collaboration to digital channels.
Discover the unblu suite
50% Reduction in customer support call costs
4x Increase in scheduled client meetings compared to in-branch
90% Propensity to recommend from your customers
We’ve implemented unblu into more than 100 companies within the financial industry. unblu is helping them revolutionise their online customer experience whilst reducing costs and improving ROI.
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unblu and ebankIT are pleased to announce a new partnership. With this new joint-venture, ebankIT will integrate the unblu suite offering of co-browsing, live chat and video into their e-banking solutions.
What do millennials expect from a bank? That’s the 30 trillion dollar question - the amount millennials are expected to inherit from their parents. Banks have some challenges ahead as they try to align their business strategies with the demands of this next generation of investors.
To provide a truly customer-centric experience, banks have to fundamentally reorient themselves from a transactional relationship of pushing products to one in which they play the role of a supportive financial partner. By providing an excellent digital experience, banks can build a stronger relationship with customers, and uncover the greater wallet share that usually follows.
Contrary to the doomsayers, the trends in digital innovation are a not a threat to the future role of the financial advisor. Instead, they are forcing the role to evolve and become more service-oriented and customer-focused. Find out how digital tools are future-proofing financial advisors.
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