With unblu co-browsing, sales agents get all the benefits of face-to-face time with customers, with the efficiency of online sales. After customers initiate contact, sales agents can point them to products or services they might like, thereby increasing conversion rates. Agents can also assist customers with online tasks – even complicated ones, such as organizing their stock portfolio on an e-banking website.

Sales agents can use unblu to show customers various options online and draw up corresponding sales contracts on the spot, eliminating unnecessary trips to the office to prepare paperwork. unblu not only saves agents time and increases the number of customers they can handle in a given period, but also helps reduce carbon dioxide emissions for a greener climate. In fact, unblu won an award for this innovation. Learn more.

If a customer has detailed questions or wants to review something already discussed, unblu lets the sales agent address the issue immediately. When customers have problems using online functions, sales agents can see exactly what the customers see, and instantly assist them.

• Secure browser-based system maintains your security measures
• No download, no installation and no file access required
• No learning curve and no additional interface elements
• Customers and sales agents share control of the webpage in real-time
• Sales agents can help customers fill out forms to improve completion rate