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UBS (Switzerland) uses unblu to offer support for its e-banking website. Key factors in choosing unblu included its seamless integration with their comprehensive security measures and its compliance with their equally extensive data handling policies.http://www.ubs.com
HP chose unblu to sell enterprise hosting solutions. What used to be a prolonged sales cycle with multiple meetings at the customer’s site can now be done in a few hours online. Using unblu, HP can easily implement all steps of the selling process online: First, a sales agent guides the customer through a presentation. Then, if the customer is interested, the sales agent and customer operate a configuration tool together to tweak HPs offering to the customer’s specific need. Finally, a custom offer is created automatically and sent to the customer.http://www.hp.com
SAP uses unblu as a sales assistance tool, in combination with an online configuration tool and an e-mail marketing campaign. SAP chose unblu because it eliminates any installation procedure, which is key in sales activities – prospective customers simply will not download software during a sales call.http://www.sap.com
Pfister is a large Swiss retailer of high-quality furniture. Pfister takes pride in providing great service, so it chose unblu to offer customers help and advice on their website. Key factors in Pfister’s decision included unblu’s ease of use and its application for sales as well as technical assistance.http://www.pfister.ch
Zürcher Kantonalbank is a Swiss bank that uses unblu for their online banking website. They have used co-browsing to ease customers into the new release of their website, and they continue to use it for customer support and guidance. Key factors for choosing unblu include its integration with their extensive security measures and its facility in helping turn potential customer frustration into relationship-strengthening opportunities.http://www.zkb.ch